Frequently asked questions

What is debt settlement?


Debt settlement is a debt relief solution regulated by the Federal Trade Commission (FTC) that offers a simple and effective solution for consumers to resolve their unsecured debts. Debt Settlement firms advocate on behalf of their clients by negotiating directly with their creditors to achieve reductions in the amount they owe.




How does the process work?


Based on your specific creditors and debts owed, you are approved for a monthly program payment that is deposited into a special purpose savings account opened in your name. Our team of licensed debt negotiators will work diligently with your creditors to achieve more favorable repayment terms and call you to discuss the results. Once you approve a settlement agreement, funds will be sent from your special purpose account monthly, or in a lump sum payment, to that creditor to fulfil the specific terms of your agreement. Once complete, you will have no further debt obligation to that creditor.




Is the debt settlement industry regulated?


Yes, the debt settlement industry is highly regulated by the U.S. Federal Trade Commission. In 2010, the FTC strengthened its regulation through revisions to the Telemarketing Sales Rules (TSR). Several states also provide strong oversight of the industry.




Are there any upfront fees or charges for your services?


No. As an American Fair Credit Council Member, we strictly adhere to all FTC debt relief guidelines and don't collect any fees for our services until after your debts are successfully settled.




Are you a member the American Fair Credit Council?


Yes, we are a proud member of the AFCC. The AFCC is the only Credit Advocacy Association that fights for the rights of consumers burdened by debt that wish to resolve their debt obligations through debt settlement. AFCC members must adhere to strict Code of Conduct and abide by all State and Federal laws and regulations relating to debt adjustment and settlement services.




Will each settlement offer be reviewed with me?


Yes. Before a fee is earned or charged, each settlement must be reviewed and approved by you. If you aren't fully satisfied and happy with the settlement terms and savings provided, you have the right to reject the offer, or even and withdrawal from the program completely.




How will this program impact my credit worthiness?


Clients that enroll in debt settlement programs have typically accumulated high unsecured debt amounts, which negatively impacts their credit worthiness and lendability. The objective of debt settlement is to reduce the amount owed, allowing the client to pay off their debts much faster, and for less. During the negotiation process, clients typically decide to halt additional payments on their accounts. This will result in a temporary decline to their credit standing, most of which occurs over the first 3-4 months of the program. Once their debts are negotiated, and begin to be paid down, their credit normally starts going back up again. In fact, many clients find their credit has rebounded to the same or even higher levels by resolving their debts through the program.




Does paying off debt help my credit standing?


Yes, paying off debt and lowering your debt-to-income ratio will help improve your credit worthiness.




Will I still be able to use the cards that are enrolled in the program?


No, accounts you enroll and intend to pay off through the program should not be used after enrolment as that could negatively impact and hinder the negotiation process.




Will I be able to open and use credit cards again?


Yes. Clients that pay off their debt obligations through the program are able to open new credit card accounts, even with the same creditors they resolved. In fact, opening new trade lines, and appropriately using them, can help you re-establish a good payment history more quickly.




Am I protected from harassing creditor calls?


Yes. The Fair Debt Collection Act (FDCPA) was created to protect consumers and eliminate abusive practices. It also prescribes penalties for violations of the Act.




Will I receive any creditor calls?


It is normal to receive some initial creditor calls until your accounts are successfully negotiated and approved. Our team of professional debt negotiators will communicate on your behalf to achieve the best savings and results for you.




Can creditors try to pursue legal action against me?


The purpose of this program is to expeditiously negotiate with your creditors to achieve an acceptable settlement agreement to fully resolve your debt obligation. In the rare situation a creditor pursues legal collection, we have partnered with attorneys through Legal Partner Network (LPN) that will represent and help qualified clients to negotiate and settle their debt at no extra expense.




How can I apply?


Contact the team of experts at Debt Resolution Pros to learn if you meet the criteria to participate in our program and confirm how much you can save. Call now at 844-770-7767





Debt Resolution Pros

6699 North Federal Highway

suite 200, Boca Raton FL 33487

*Clients who make all their monthly program deposits pay approximately 70-75% of their original enrolled debts over 24 to 60 months. Not all clients are able to complete their program for various reasons, including their ability to save sufficient funds. Our estimates are based on prior results, which will vary depending on your specific enrolled creditors and your individual program terms. We do not guarantee that your debts will be resolved for a specific amount or percentage or within a specific period of time. We do not assume your debts, make monthly payments to creditors or provide tax, bankruptcy, accounting or legal advice or credit repair services. Our service is not available in all states and our fees may vary from state to state. Please contact a tax professional to discuss potential tax consequences of less than full balance debt resolution. Read and understand all program materials prior to enrollment. The use of debt settlement services will likely adversely affect your creditworthiness, may result in you being subject to collections or being sued by creditors or collectors and may increase the outstanding balances of your enrolled accounts due to the accrual of fees and interest. However, negotiated settlements we obtain on your behalf resolve the entire account, including all accrued fees and interest. C.P.D. Reg. No. T.S.12-03825.